Salesforce Solution Architect

123 days ago
  • Location

    London, UK

  • Role

    Architect

  • Contract

    Permanent

  • Salary

    n/a

Join PolSource, one of the fastest growing global Salesforce Platinum Partners, with a reputation for industry innovation and delivering success. Known as the "global boutique" Systems Integrator, we focus 100% on the Salesforce platform, helping customers with digital transformation through advisory, implementation, and managed services.

 About The Role:

A Solution Architect is responsible for the design of one or more applications or services within the Salesforce platform, and is an intricate part of a solution development and project team. You must have a balanced mix of technical and business skills, and will work with the customer and team on a creating a streamlined strategic plan.

Responsibilities:
  • Serves as a functional and technical leader for Salesforce projects
  • Translates business requirements into well written user stories and well architected solutions that best leverage the Salesforce platform and products
  • Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution's feasibility, functionality, and fit for a client's specific business needs
  • Define business outcomes and success criteria
  • Engage with customer stakeholders, project management, product owner, SMEs, and our internal delivery team to design and deliver the best possible solution
  • Provide thought leadership on improving customer operations through the use of Salesforce
  • Perform fit-gap analysis between customer requirements and Salesforce capabilities
  • Create solution design documents including user stories and process flows
  • Handle multiple, simultaneous clients
  • Be driven by customer success with a roll up your sleeves, solution oriented, and team player attitude
  • Facilitate discovery and working sessions, managing the participants and agenda to drive understanding of business needs and pain points
  • Provide technical support in sales calls, solution presentations, and assist with sizing customer requirements
  • Build strong customer relationships and become a trusted advisor
Required Experience and Education:
 
  • Proven experience as a Salesforce Solution Architect
  • CRM industry experience including other CRM software
  • Software Consulting experience, particularly working on large, enterprise projects
  • Advanced experience with Salesforce.com configuration and custom development
  • Expert understanding of the core Salesforce platform (Sales Cloud, Service Cloud, Community Cloud)
  • Proven ability to design and optimise business processes and integrate business processes across disparate systems
  • Excellent written and oral communications skills
  • Experience writing user stories to capture Salesforce requirements
  • Active Salesforce Certifications (Sales, Service, Community, FSL, and CPQ strongly preferred)
  • Experience in agile approaches to project management 
  • Experience with data migrations from third-party systems to Salesforce
  • Experience with enterprise integration tools and extract, transformation and load (ETL) tools a plus
  • Application development experience with Javascript, XML, HTTP, Java, C++, ASP, SQL a plus
  • Must be authorised to work for any employer in the UK 
PolSource is an Equal Opportunities Employer

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